Orders can be cancelled/amended within 48 hours if we have not started work on your order.

Returns are accepted within 14 days of receipt if the item is unworn, undamaged and returned in the condition in which it was received. The items will be fully refunded (excluding postage)

We do not offer exchanges, return your item for a refund and then reorder the correct item.

Items must be completely unworn, items received in a non resellable condition will be returned to the customer. Items must not smell of perfume or food or similar, any items returned in this way will be returned to the customer.

Contact us at : or What's app +44 07398224202

Personalised & customised items where designs have been amended as per customer choice are non-returnable/non-refundable.

Postage is not refunded.

Sample Sale items are non returnable & non refundable.

Faulty items - please email us with photos of the fault and we can provide more information upon receipt.

Our address for returns is:

Neon Marl

Unit 2D, Kinsbourne Farm, Stagsden, Bedfordshire, MK43 8TS

 IMPORTANT- Please include the following when returning any item:

Full name, delivery address, order number, email address, reason for return

Failure to include the above will cause a delay.